Services for Industry 4.0

Tackling challenges together


No Smart Factory without end-to-end digitisation: Our holistic methodology helps you to find and implement the right solutions.


omlox - The standard for positioning technologies

Hot Topics

Optimierung von Supply Chain und Logistik-Prozessen

Current Situation

Many logistics processes are difficult to measure today; asset location, navigation and tracking can only be realized with isolated solutions. This increases the effort for the integration of a positioning infrastructure. Not to mention the typical waste potentials in logistics: Empty runs, double routes, long distances, searching and waiting, damage caused by transport and storage.


Waste in the logistics sector becomes visible when you feel it, but often it is not measurable. In addition, there are considerable expenses for the implementation of positioning solutions in the existing business landscape. For example, different positioning technologies use different coordinate systems. Location data from GPS- and WiFi-based systems cannot be combined. This makes seamless tracking just as impossible as controlling driverless transport systems.


Many companies recognise the potential of optimised, perhaps even automated material supply on the assembly line. Implementing such solutions is challenging today and the ROI is difficult to present, which often puts the implementation off. Due to technical hurdles and missing use cases, such projects die before they complete the conception phase.

Contribution of the bridgingIT Group

bridgingIT is leading the development of the omlox-based Real-Time Location Services platform. With our Lean Manufacturing competence, we optimize existing logistics concepts before introducing routing and navigation solutions. The RTLS platform is an intelligent middleware which connects the positioning and navigation data to the existing business logic with a drastically reduced integration effort. This results in transparent, measurable and automatable logistics processes.

Lean Digital Manufacturing

Current Situation

Due to the developments of the last few years, which saw the purchase of additional production capacities, the acquisition of new business units and the accumulation of diverse data and information from the production environment, heterogeneous infrastructures, production worlds and processes have now been created. They are all associated with numerous challenges that carry an enormous potential for improvement.


The equipment of production halls and the arrangement of machines/systems has often grown over years and is no longer optimal when it comes to order processing, material transport and flexibility. Frequently, orders still have accompanying papers that disappear, get dirty etc. The consequences: non-transparent order localisation and slow, inefficient order processing due to long waiting, set-up, transit and search times.


In order to optimise shop floor, logistics and administrative processes, a meaningful analysis of the current situation must exist, suitable improvement measures must be found and a plan for a step-by-step implementation that can be verified at any time must exist. The measurement and targeted elimination of waste potential in the context of all accompanying processes is a major challenge that often cannot be met in day-to-day business.

Contribution of the bridgingIT Group

Lean management is an essential part of our competence, and we complement this ability with our IT-oriented implementation strength. This expertise allows us to optimise processes and create the corresponding IT-based infrastructure. Process optimisation paired with implementation competence – that is precisely the bridge to success that bridgingIT can build for you. Everything from one source.

Digitales Shopfloor Management

Current Situation

Clarity and transparency in production, the implementation of a management culture, continuous improvement, information exchange and structured meetings are building blocks of classic shop floor management. These meetings are also used for shift handovers and as daily stand-ups related to production orders. The effort for the preparation of these processes is not insignificant due to the various data sources and different (digital and analogue) media involved.


Much of the information that reaches companies via the sales organisation exists in the form of notes written down on paper. This is often already the first source of error and leads to protracted enquiries with the customer and higher expenses for the preparation of offers. In addition, companies very often make considerable efforts to open up new markets/regions because the classic sales office still dominates.


How do I help my customer to transfer their product requirements digitally, clearly and consistently to potential suppliers in order to quickly receive a reliable offer? In addition, it must also be possible to use the existing information for order flow/PLM/PDM and after-sales. Social media platforms and CRM must also be linked together for global customer acquisition (even without a local sales office).

Contribution of the bridgingIT Group

The procedure model of the bridgingIT Group for the introduction of digital shop floor management is based on Microsoft 365. This allows us to create an MVP from “on-board resources” with which you can explore and further develop the topic and formulate requirements for a proprietary software solution. This saves costs, integrates all participants in the project and ensures a fast and successful process development.

Unterstützung neuer Geschäftsmodellen im After Sales

Current Situation

Today, after-sales is an essential part of value creation in the manufacturing industry. Currently, an average of 30% of the total value created is generated by sales of spare parts and services, which take place after the sale. The advantage in this segment of value creation is that sales are relatively crisis-proof and constant; they should therefore be proportionately higher in the future.


The increase of added value in after-sales and the establishment of new business models often fail due to lacking digitisation in information flows, the GDPR, refusal of customers to disclose information or due to a suitable infrastructure. Service portals were the first step in the right direction, but have rarely increased sales significantly.


How should a high-performance digital infrastructure look like, what security guidelines does it have to comply with and how can a trustful cooperation with the end customer be guaranteed? Which billing models and which corresponding online services can help to increase value creation in after-sales? How might MVPs for testing look like in order to arrive at an initial judgement?

Contribution of the bridgingIT Group

Due to our role as an incubator and accelerator for start-ups, we have the necessary expertise to develop new business models for the after-sales area as well. This is complemented by competencies and implementation know-how for IT infrastructures and IT architectures, coupled with GDPR compliance. Thus, we provide ideas and implementation as well as governance, compliance and risk assessment from one source.

Digitalisierung des CRM und aller Vertriebsprozesse

Current Situation

Customer requirements are becoming more and more complex and diverse. This poses a challenge to the sales organisation: It must transfer information on these changing requirements to the design, work preparation and production departments quickly, accurately and clearly. This information is required for quotation costing and preparation of production as well as for the entire PLM/PDM process.


Much of the information that reaches companies via the sales organisation exists in the form of notes written down on paper. This is often already the first source of error and leads to protracted enquiries with the customer and higher expenses for the preparation of offers. In addition, companies very often make considerable efforts to open up new markets/regions because the classic sales office still dominates.


How do I help my customer to transfer their product requirements digitally, clearly and consistently to potential suppliers in order to quickly receive a reliable offer?

In addition, it must also be possible to use the existing information for order flow/PLM/PDM and after-sales. Social media platforms and CRM must also be linked together for global customer acquisition (even without a local sales office).

Contribution of the bridgingIT Group

Online product configurators, augmented and virtual reality support the optimisation of sales processes. We have repeatedly proven our consulting and implementation competence in this regard in projects. This also applies to online marketing and remote sales processes and their connection to CRM systems. The goal is always to obtain sufficient information from the market without any media discontinuity and to set up effective sales processes.


User Experience Design

We accompany you with design ideas and initial, simple MVPs for front ends, whether for BDE terminals, shop floor dashboards or human-machine interfaces, to achieve maximum acceptance and user-friendliness. We always use the latest technologies and keep aspects such as sustainability and investment protection in mind. We build the bridge from your requirements through first prototypes to the finished product.

Digital Business &
Product Innovation

Digitisation of manufacturing begins in the sales process and extends from order processing to after sales. Continuous digital information flows from sales to construction, new business models and services in after sales or digital shop floor management as a key driver for greater value creation – whatever your needs may be, we can advise you with our end-to-end approach in the realisation of such projects.

Digital Organization & Transformation Guidance

An efficient, digital infrastructure combined with optimised work processes leads to the successful transformation of your organisation. For us, the Lean digital enterprise, coupled with process mining, is the ideal way to the smart factory. Lean processes, supported by a continuous data flow, significantly increase value creation. We accompany you on the customer journey, whether on the shop floor or in administration.

Location-based Solutions

Transparent, measurable logistics processes help you to increase value creation on the shop floor. With our location-based solutions centred around the new, open positioning standard omlox, we support you with specific tasks such as indoor and outdoor navigation of your AGVs, order tracking in production, global pallet and container management, measuring logistics KPIs and automating material flows on the shop floor.

Analytics & Data Driven Solutions

Predictive maintenance and process mining are important to continuously improve the quality of your products and processes. It is also important to be able to plan necessary service work better in order to avoid total breakdowns. Here we rely on market-leading technologies and analysis tools. From data lakes we gain exactly the information that helps you to greatly improve the quality of forecasts on the technical condition of your products.

Digital Platforms & Architectures

IT systems, whether on the shop floor or in other industrial areas, are increasingly using digital platforms for data distribution. Globalized manufacturing is also reflected in the IT architecture. For us, the availability and protection of your data are key requirements for a high-performance IT infrastructure. Whether cloud, on-premises or edge computing, we can adapt your digital ecosystem to the requirements of the market in a future-proof way.

Software Engineering

Customer-specific applications allow you to make missing information visible or to bridge gaps in the data flow. For use cases such as production monitoring, machine data logging or automated processes, individual interfaces or services must often be programmed. Using classic, agile or hybrid project management methods, we always have the profitability of your projects in mind.

Managed Services

Operating IT infrastructures, rendering special services to relieve your own organisation, implementing and adhering to risk, compliance and governance processes, providing first and second level support, performing release changes, and software deployment: the bridgingIT Group will be happy to support you as an outsourcing partner. Ongoing operations ensure value creation for you - but only if everything is running smoothly.

Sourcing Services

Third party management, the avoidance of hidden pseudo-self-employment in long-term projects, staffing support for development services - as a sourcing service provider and constructive partner, the bridgingIT Group can fulfil important tasks for your company in different roles. Digitisation brings with it a wide range of requirements, which we can meet with you in tailor-made forms of cooperation.


To implement the digital transformation, we rely on powerful technologies and partnerships that have proven themselves in the market.

omlox - The standard for positioning technologies

The new industry standard “omlox” makes it possible to interlink all existing technologies such as UWB, BLE, RFID, 5G or GPS and provides the positioning data via a uniform interface. This enables networked logistics and efficient production.


omlox hub

The aim of the initiators is to make it easier for industrial customers to use hardware and software from different manufacturers. This saves the end customer effort and costs.


omlox partner story

The bridgingIT Group is an omlox core member and has been part of the initiative from the beginning. Here you can find out which role we play and which focal points are important for us.

With omlox we offer you a special topic for the digitisation of logistics processes. Together with our more than 60 partners we help you to tackle your challenges.

Please contact us

omlox Go-live Event

You missed the official launch of omlox?

No problem at all. You can view the recordings of our deep dives here. Our experts explain “How to Integrate an omlox Hub in a Few Minutes” and talk about “The Lean Digital Enterprise as a Key Success Factor in omlox Integration Projects”.

 omlox Webinar Recordings

More Technologies

Deep Map™

With the help of detailed geospatial analyses you can capitalise on your interconnected location-based data. Our Deep Map™ technology visualises patterns of movement of goods, people and equipment on the company grounds. Performance, potential and problems can be highlighted both in real time and retrospectively, so that you can optimise processes in a timely manner.


With Xetics Lean, we can offer you a cloud-based IT application that provides sustainable support for process optimisation, whether on the shop floor or in administration. With our lean approach we favour streamlined processes and pave the way to the smart factory.
Our experienced colleagues will advise you on all questions regarding technologies, industry standards and digital solutions in the manufacturing environment.

Please contact us


Integration services within the development of a social distancing software solution

Learn more

Digitisation of offer release with up to 10 authorization levels for more than 60 global subsidiaries, optimization for high robustness and process transparency

Introduction of a Master Data Management system: standardisation of procedures through the use of workflows, synchronisation with partner systems via automated interfaces and creation of a comprehensive data model

Intelligent linking and management of all smart devices in the home of the end customer. Provision and development of an open and manufacturer-independent platform

QReader App Mobile solution for recording fault messages in production stations

Tool for reporting commodity related data with integrated forecasting and simulation of commodity prices

Development of an end-to-end solution for the collection and processing of suggestions for improvement in the company. Our solution: a workspace experience and an online appearance for the “Simplification” initiative.

Quickly migrate or re-digitise processes from Lotus Notes

provide self-service through the process owner or local IT support

create a homogeneous enterprise portal for all processes with successive expansion of the platform and its usability




Our experienced colleagues will advise you on all questions regarding your digitisation strategies in the manufacturing environment.

Heiko Viertel

Practice Lead

Andreas Schnabel

Lean Digital Enterprise

Thomas Kiri

Digital Shopfloor-Management

Markus Wirtz

Technologie Experience Center

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bridgingIT Group

We, the bridgingIT Group, are a vendor-independent, product-neutral technology and management consultancy which supports clients from a wide range of industries in groundbreaking change projects.

Start-ups, medium-sized companies, and corporations value us as a strong digitization partner: With practical experience, technological expertise and methodical implementation strength, more than 500 colleagues at 12 locations in Germany ensure that our customers master the challenges of digital competition sustainably.

Generate growth

fastahead is the strategy and management consultancy for digital business models in the bridgingIT Group. In view of increasing demand for digitization skills, our teams work with customers to develop and generate new, sustainable revenue streams and future-proof business models. The guiding principle is always a creatively modeled, coherent, end-to-end customer experience, from initial inspiration through to commercialization.

Realize growth

bridgingIT is the strong realization partner within the bridgingIT group, which accompanies the change projects of our customers in an independent and product-neutral way.
Recognized experts provide holistic, cross-industry consulting with a skill set of methodological and technological expertise on topics such as digital organizations & transformation guidance, digital platforms & architectures, analytics & data-driven solutions, and software engineering.

Maintain growth

craftingIT complements and extends the end-to-end portfolio of the bridgingIT Group with individual managed services based on ITIL standards in an onshore and nearshore mix. For our customers, we take responsibility for IT systems and applications through service managers with solid practical experience. We offer tailored service agreements, from service desks to 24/7 on-call standby, as well as agile DevOps to provide sustainable and noticeable workload and cost reductions for our customers.