Services for Industry 4.0

Tackling challenges together


No Smart Factory without end-to-end digitisation: Our holistic methodology helps you to find and implement the right solutions.


omlox - The standard for positioning technologies

Hot Topics

Optimization of intralogistic processes

through an omlox-based infrastructure and development of new use cases for the manufacturing industry for higher added value

Current Situation

Many logistics processes are difficult to measure today; asset location, navigation and tracking can only be realized with isolated solutions. This increases the effort for the integration of a positioning infrastructure. Not to mention the typical waste potentials in logistics: Empty runs, double routes, long distances, searching and waiting, damage caused by transport and storage.


Waste in the logistics sector becomes visible when you feel it, but often it is not measurable. In addition, there are considerable expenses for the implementation of positioning solutions in the existing business landscape. For example, different positioning technologies use different coordinate systems. Location data from GPS- and WiFi-based systems cannot be combined. This makes seamless tracking just as impossible as controlling driverless transport systems.


Many companies recognise the potential of optimised, perhaps even automated material supply on the assembly line. Implementing such solutions is challenging today and the ROI is difficult to present, which often puts the implementation off. Due to technical hurdles and missing use cases, such projects die before they complete the conception phase.

Contribution of the bridgingIT Group

bridgingIT is leading the development of the omlox-based Real-Time Location Services platform. With our Lean Manufacturing competence, we optimize existing logistics concepts before introducing routing and navigation solutions. The RTLS platform is an intelligent middleware which connects the positioning and navigation data to the existing business logic with a drastically reduced integration effort. This results in transparent, measurable and automatable logistics processes.

Lean Digital Enterprise

Analysis and optimisation of processes for shop floor, logistics and administrative procedures in companies in the manufacturing industry

Current Situation

Due to the developments of the last few years, which saw the purchase of additional production capacities, the acquisition of new business units and the accumulation of diverse data and information from the production environment, heterogeneous infrastructures, production worlds and processes have now been created. They are all associated with numerous challenges that carry an enormous potential for improvement.


The equipment of production halls and the arrangement of machines/systems has often grown over years and is no longer optimal when it comes to order processing, material transport and flexibility. Frequently, orders still have accompanying papers that disappear, get dirty etc. The consequences: non-transparent order localisation and slow, inefficient order processing due to long waiting, set-up, transit and search times.


In order to optimise shop floor, logistics and administrative processes, a meaningful analysis of the current situation must exist, suitable improvement measures must be found and a plan for a step-by-step implementation that can be verified at any time must exist. The measurement and targeted elimination of waste potential in the context of all accompanying processes is a major challenge that often cannot be met in day-to-day business.

Contribution of the bridgingIT Group

Lean management is an essential part of our competence, and we complement this ability with our IT-oriented implementation strength. This expertise allows us to optimise processes and create the corresponding IT-based infrastructure. Process optimisation paired with implementation competence – that is precisely the bridge to success that bridgingIT can build for you. Everything from one source.

Digital shop floor management

as an essential component for increasing added value in manufacturing - with an MVP based on Microsoft 365

Current Situation

Clarity and transparency in production, the implementation of a management culture, continuous improvement, information exchange and structured meetings are building blocks of classic shop floor management. These meetings are also used for shift handovers and as daily stand-ups related to production orders. The effort for the preparation of these processes is not insignificant due to the various data sources and different (digital and analogue) media involved.


Much of the information that reaches companies via the sales organisation exists in the form of notes written down on paper. This is often already the first source of error and leads to protracted enquiries with the customer and higher expenses for the preparation of offers. In addition, companies very often make considerable efforts to open up new markets/regions because the classic sales office still dominates.


How do I help my customer to transfer their product requirements digitally, clearly and consistently to potential suppliers in order to quickly receive a reliable offer? In addition, it must also be possible to use the existing information for order flow/PLM/PDM and after-sales. Social media platforms and CRM must also be linked together for global customer acquisition (even without a local sales office).

Contribution of the bridgingIT Group

The procedure model of the bridgingIT Group for the introduction of digital shop floor management is based on Microsoft 365. This allows us to create an MVP from “on-board resources” with which you can explore and further develop the topic and formulate requirements for a proprietary software solution. This saves costs, integrates all participants in the project and ensures a fast and successful process development.

Digitisation of CRM and/or sales processes

for a sustainable increase in efficiency and the systematic avoidance of clarification iterations

Current Situation

Customer requirements are becoming more and more complex and diverse. This poses a challenge to the sales organisation: It must transfer information on these changing requirements to the design, work preparation and production departments quickly, accurately and clearly. This information is required for quotation costing and preparation of production as well as for the entire PLM/PDM process.


Much of the information that reaches companies via the sales organisation exists in the form of notes written down on paper. This is often already the first source of error and leads to protracted enquiries with the customer and higher expenses for the preparation of offers. In addition, companies very often make considerable efforts to open up new markets/regions because the classic sales office still dominates.


How do I help my customer to transfer their product requirements digitally, clearly and consistently to potential suppliers in order to quickly receive a reliable offer?

In addition, it must also be possible to use the existing information for order flow/PLM/PDM and after-sales. Social media platforms and CRM must also be linked together for global customer acquisition (even without a local sales office).

Contribution of the bridgingIT Group

Online product configurators, augmented and virtual reality support the optimisation of sales processes. We have repeatedly proven our consulting and implementation competence in this regard in projects. This also applies to online marketing and remote sales processes and their connection to CRM systems. The goal is always to obtain sufficient information from the market without any media discontinuity and to set up effective sales processes.

Support of new business models in after-sales

through digital infrastructures and applications to increase value creation in the company

Current Situation

Today, after-sales is an essential part of value creation in the manufacturing industry. Currently, an average of 30% of the total value created is generated by sales of spare parts and services, which take place after the sale. The advantage in this segment of value creation is that sales are relatively crisis-proof and constant; they should therefore be proportionately higher in the future.


The increase of added value in after-sales and the establishment of new business models often fail due to lacking digitisation in information flows, the GDPR, refusal of customers to disclose information or due to a suitable infrastructure. Service portals were the first step in the right direction, but have rarely increased sales significantly.


How should a high-performance digital infrastructure look like, what security guidelines does it have to comply with and how can a trustful cooperation with the end customer be guaranteed? Which billing models and which corresponding online services can help to increase value creation in after-sales? How might MVPs for testing look like in order to arrive at an initial judgement?

Contribution of the bridgingIT Group

Due to our role as an incubator and accelerator for start-ups, we have the necessary expertise to develop new business models for the after-sales area as well. This is complemented by competencies and implementation know-how for IT infrastructures and IT architectures, coupled with GDPR compliance. Thus, we provide ideas and implementation as well as governance, compliance and risk assessment from one source.

Increased agility in manufacturing

through the use of process mining

Current Situation

Many industries are currently undergoing massive change. The frequently used acronym VUCA (volatility/changeability, uncertainty, complexity, ambiguity) describes the challenges that a constantly changing world presents to the economy. These conditions make flexibility and agility decisive competitive factors, especially in the globalized competition of manufacturing companies.


The constant challenges of the past could be met by established strategies, structures and processes. The focus on quality and efficiency as decisive factors in production secured the existing business against the competition. New framework conditions now require a rethinking of these processes and structures. However, quality and efficiency must not be left behind.


When production processes are made more flexible and agile, control parameters such as key quality figures, throughput times and productivity must remain transparent. Thanks to IT-based process digitisation, the overview can be maintained even when processes are modified. However, end-to-end monitoring of processes is hardly possible with complex and cross-departmental IT systems. Complete process transparency is needed to be able to react to changing challenges. Process mining technology offers many possibilities to achieve this.

Contribution of the bridgingIT Group

Process mining allows for the analysis, monitoring and optimization of processes. We support you in the evaluation of suitable process mining software, in the analysis of your current process and IT landscape and in the integration of your data sources via ETL (extract, transfer, load). We build the bridge between process excellence, industry and IT competence. We accompany you from target planning to full process transparency and ensure your ability to react in challenging times.

Master Data Management (MDM)

a central information platform through consolidation of all corporate data systems

Current Situation

Customer, product and supplier data are often distributed across various systems or processes used in the company, often as a consequence of maintaining distributed locations, branches or production sites. A large number of suppliers provide input which is transferred into the company’s own data system. In addition, customer requirements and expectations regarding the availability and quality of the data are increasing. The overall process is therefore very heterogeneous and is characterized by a high degree of segmentation.


Many different systems, formats and quality standards make supplier data very complex. It is important to transfer this diversity into your own data systems in order to provide both B2B and B2C customers with the right information in the right quality. In the supply chain, it is not only the source systems that are changing, but also the data quality requirements of the many internal and external corporate divisions. This applies to bills of material as well as to the management of locations within the framework of the logistics processes.


How can you tell which data is current and correct? And how can you ensure that this data is available at the right time in order to manage the supply chain efficiently? You also need to transfer the huge amount of information and data received from suppliers in all its formats and quality levels into your own systems and data structures. And you must link customer, product and supplier data to leverage the strengths of each platform in your system landscape.

Contribution of the bridgingIT Group

We can set up a central data platform for you that allows you to consolidate your systems and link the data. One of the strengths of this approach is increased automation. It ensures validated data quality for all processes and optimizes the clarity and usability of the entire data volume. We can advise you on the entire data process in Master Data Management (MDM) and Product Information Management (PIM) - from selecting and implementing suitable tools to deployment and testing.


User Experience Design

We accompany you with design ideas and initial, simple MVPs for front ends, whether for BDE terminals, shop floor dashboards or human-machine interfaces, to achieve maximum acceptance and user-friendliness. We always use the latest technologies and keep aspects such as sustainability and investment protection in mind. We build the bridge from your requirements through first prototypes to the finished product.

Digital Business &
Product Innovation

Digitisation of manufacturing begins in the sales process and extends from order processing to after sales. Continuous digital information flows from sales to construction, new business models and services in after sales or digital shop floor management as a key driver for greater value creation – whatever your needs may be, we can advise you with our end-to-end approach in the realisation of such projects.

Digital Organization & Transformation Guidance

An efficient, digital infrastructure combined with optimised work processes leads to the successful transformation of your organisation. For us, the Lean digital enterprise, coupled with process mining, is the ideal way to the smart factory. Lean processes, supported by a continuous data flow, significantly increase value creation. We accompany you on the customer journey, whether on the shop floor or in administration.

Location Based Solutions

Transparent, measurable logistics processes help you to increase value creation on the shop floor. With our location-based solutions centred around the new, open positioning standard omlox, we support you with specific tasks such as indoor and outdoor navigation of your AGVs, order tracking in production, global pallet and container management, measuring logistics KPIs and automating material flows on the shop floor.

Analytics & Data Driven Solutions

Predictive maintenance and process mining are important to continuously improve the quality of your products and processes. It is also important to be able to plan necessary service work better in order to avoid total breakdowns. Here we rely on market-leading technologies and analysis tools. From data lakes we gain exactly the information that helps you to greatly improve the quality of forecasts on the technical condition of your products.

Digital Platforms & Architectures

IT systems, whether on the shop floor or in other industrial areas, are increasingly using digital platforms for data distribution. Globalized manufacturing is also reflected in the IT architecture. For us, the availability and protection of your data are key requirements for a high-performance IT infrastructure. Whether cloud, on-premises or edge computing, we can adapt your digital ecosystem to the requirements of the market in a future-proof way.

Software Engineering

Customer-specific applications allow you to make missing information visible or to bridge gaps in the data flow. For use cases such as production monitoring, machine data logging or automated processes, individual interfaces or services must often be programmed. Using classic, agile or hybrid project management methods, we always have the profitability of your projects in mind.

Managed Services

Operating IT infrastructures, rendering special services to relieve your own organisation, implementing and adhering to risk, compliance and governance processes, providing first and second level support, performing release changes, and software deployment: the bridgingIT Group will be happy to support you as an outsourcing partner. Ongoing operations ensure value creation for you - but only if everything is running smoothly.

Sourcing Services

Third party management, the avoidance of hidden pseudo-self-employment in long-term projects, staffing support for development services - as a sourcing service provider and constructive partner, the bridgingIT Group can fulfil important tasks for your company in different roles. Digitisation brings with it a wide range of requirements, which we can meet with you in tailor-made forms of cooperation.


To implement the digital transformation, we rely on powerful technologies and partnerships that have proven themselves in the market.

omlox - The standard for positioning technologies

The new industry standard “omlox” makes it possible to interlink all existing technologies such as UWB, BLE, RFID, 5G or GPS and provides the positioning data via a uniform interface. This enables networked logistics and efficient production.


omlox hub

The aim of the initiators is to make it easier for industrial customers to use hardware and software from different manufacturers. This saves the end customer effort and costs.


omlox partner story

The bridgingIT Group is an omlox core member and has been part of the initiative from the beginning. Here you can find out which role we play and which focal points are important for us.

With omlox we offer you a special topic for the digitisation of logistics processes. Together with our more than 60 partners we help you to tackle your challenges.

Please contact us

omlox Go-live Event

You missed the official launch of omlox?

No problem at all. You can view the recordings of our deep dives here. Our experts explain “How to Integrate an omlox Hub in a Few Minutes” and talk about “The Lean Digital Enterprise as a Key Success Factor in omlox Integration Projects”.

 omlox Webinar Recordings

More Technologies

Deep Map™

With the help of detailed geospatial analyses you can capitalise on your interconnected location-based data. Our Deep Map™ technology visualises patterns of movement of goods, people and equipment on the company grounds. Performance, potential and problems can be highlighted both in real time and retrospectively, so that you can optimise processes in a timely manner.


With Xetics Lean, we can offer you a cloud-based IT application that provides sustainable support for process optimisation, whether on the shop floor or in administration. With our lean approach we favour streamlined processes and pave the way to the smart factory.
Our experienced colleagues will advise you on all questions regarding technologies, industry standards and digital solutions in the manufacturing environment.

Please contact us


Integration services within the development of a social distancing software solution

Learn more

Digitisation of offer release with up to 10 authorization levels for more than 60 global subsidiaries, optimization for high robustness and process transparency

Introduction of a Master Data Management system: standardisation of procedures through the use of workflows, synchronisation with partner systems via automated interfaces and creation of a comprehensive data model

Intelligent linking and management of all smart devices in the home of the end customer. Provision and development of an open and manufacturer-independent platform

QReader App Mobile solution for recording fault messages in production stations

Tool for reporting commodity related data with integrated forecasting and simulation of commodity prices

Development of an end-to-end solution for the collection and processing of suggestions for improvement in the company. Our solution: a workspace experience and an online appearance for the “Simplification” initiative.

Quickly migrate or re-digitise processes from Lotus Notes

provide self-service through the process owner or local IT support

create a homogeneous enterprise portal for all processes with successive expansion of the platform and its usability




Our experienced colleagues will advise you on all questions regarding your digitisation strategies in the manufacturing environment.

Heiko Viertel

Practice Lead

Andreas Schnabel

Lean Digital Enterprise

Thomas Kiri

Digital Shopfloor-Management

Markus Wirtz

Technologie Experience Center

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bridgingIT Group

The bridgingIT Group is a vendor-independent and product-neutral technology and management consultancy. Our customers include upper mid-sized companies and global corporations. Consultants from our group of companies implement the digitisation strategies of our customers in the areas of technologies, industries, methods and value creation in an end-to-end approach.

Generate growth

We are the strategic digitisation experts in the bridgingIT Group. We stand for the digital growth of our customers and shape the digital world of tomorrow with them - from inspiration to commercialization.

Realize growth

As an independent technology and management consultancy, we act as a constructive partner across all industries and possess a broad mix of expertise, technology and methods.

Maintain growth

We provide comprehensive services in the support of IT services and applications. Thus we expand the end-to-end approach of the bridgingIT Group from strategy to implementation of your managed services.